All classes are included in this policy except Intermediate
Obedience Group that meets on Saturdays.
If a scheduled class is cancelled due to weather, the class will be
made up by extending the final class date one week. All six classes
will be offered.
If you miss a class due to a conflict in your schedule, the class
can't be made up.
If a client requests a refund prior to the class start date, the
full amount will be refunded.
If a class has started, we will refund the class fee up to three
business days following the class start date if no classes have been
attended. If notification is after the third business day, no refunds will be given.
If the client has a medical reason, the dog is sick or a family emergency,
after the class has started, no classes have been attended and notification is
after the third business day, a refund
may be issued minus a $25 cancellation fee. If a medical reason
exists and classes have been attended, the value of the missed classes may be
used toward another class within the next six months. After six months, no
refunds or applications toward another class may be made.
If a client can't attend a class session after the class has begun,
in lieu of a refund, we will apply the full registration fee toward
another class within the next six months.